The role of council staff is to implement the decisions of the council, delivering services and providing the facilities as the council or its committees decide.
The Town Clerk is the Head of Paid Service and as such, directs the work of the employees of the council on a day to day basis.
The town council has different areas of work:
In the town council offices staff carry out the core work of the council, providing the administration for all council and committee meetings, correspondence, submitting the town council responses to planning applications, the accounting function for all areas of the council, and the administration for services including the Guildhall, other council properties, dog control orders, town council website, etc. Neighbourhood planning is also carried out as part of the core work of the council.
The Visitor & Information Centre staff are responsible for the operation of the Visitor & Information Centre, including the provision of information and services to customers, membership packages for businesses and production of ‘Visit St Ives’ – the information brochure for the St Ives Area.
Operational staff have varied duties, including buildings maintenance, caretaking & cleaning, footpath maintenance, traffic control, enforcement of dog control orders, and helping with the general civic pride of St Ives and the surrounding area.
In the town council offices:
Town Clerk, Louise Dowe
Support Services Manager, Jeremy Ward
Facilities Manager, Peter Curnow
Finance Officer, Linda Holmes
Clerical Assistant/Weddings Officer, Sarah Kevern
Admin Support Officer, Linda Wood
Neighbourhood Plan Project Officer, Lucy Davis
In the Visitor & Information Centre:
V&IC Manager, Andrew Dale
V&IC Assistant Manager, Julie Cox
V&IC Information Assistants, Samantha Walker and Sue Kelly
Operational Staff include:
Caretakers, Guildhall cleaners, Traffic Control Officers (seasonal), Environmental Enforcement Officers, Handyman.
Where there are matters that staff should be aware of, they can be contacted at the town council offices at the Guildhall, St Ives.