Information Assistant – Visit St Ives Information Centre

We require an enthusiastic and confident individual to join our team, promoting St Ives and Cornwall to both visitors and residents.

About this role

The ideal candidate should have a tourism background or a keen interest in the local area’s attractions and/or heritage across the County of Cornwall. You should have a willingness to learn about the St Ives and Cornwall area.

You will be responsible for providing a wide range of information and services to customers; including producing literature, web content, social media interactions, booking events and accommodation.

The successful applicant will be required to use their own initiative and have the ability to engage with customers across all channels. Staff may be required to work on their own or as part of a team. Applicants should be able to demonstrate;

  • Excellent interpersonal skills
  • Excellent customer service
  • Proficiency with IT and content management systems and a sound understanding of both Microsoft windows and office
  • Experience in producing written material and/or a creative, artistic flare
  • Good local knowledge

Applicant must also be:

  • A quick learner
  • Articulate and well presented

For an informal discussion about this position
For more information or an informal chat, please pop in to the Information Centre and ask to speak to Andy, Visit St Ives Manager or Julie, Assistant Manager.

This position is part time, flexible, seasonal until 30th September 2017 and it will include weekend shifts. It will be on a zero-hour contract; however we anticipate that this post will provide between 14 and 20 hours a week. We pay the living wage – £8.45 per hour

If you are interested in applying for this position please email to  info@visitstives.org.uk) . We cannot accept CV’s.

For Job Description Click here  Person Specification Click here Application form Click here

Closing Date: 12 noon 9th June 2017

Interview date: Tuesday 13th June

Start date: (provisional) 1st July 2017